Ooltewah Self Storage at 4962 Meridian Dr

EDIT: Ok guys. Its not you, its me. I couldn't find the storage unit anywhere online. Its just a little past 4962 Meridian Dr. Just keep driving up the road and it'll be on your left lol I haven't moved into my unit yet but Chelsea was very helpful over the phone. She explained everything clearly and got things sorted out quickly. I could tell its not just a place that wants your money but they take the time to take care of you and YOUR needs. I would recommend getting a unit here!

Great place! Staff was professional and helpful on the phone. However, I was not told that the address where Google maps sends you is only the office. The actual units are in a different location and since I had prepaid and signed all my paperwork online I had no need to stop at the office first. We had to drive around to try to find the storage location. Once there we found that there was an easy access garage door, in a clean, temp controlled and secure building. Only downside was that there were only two small flat carts to assist with transporting items from entrance to the actual units. Would like to see larger carts and some with sides.

I would definitely recommend. The facilities are brand new. The rental process was seamless. Adam ensured that I rented the right size unit. His customer service was top tier!

The units were all brand new and very clean. Chelsea was able to guide me through the rental process and meet my every need. She also help me pick the right insurance so my property was protected. She was very knowledgeable and professional. Never expected this kind of customer service from a storage facility. I will definitely recommend Extra Space Storage to my friends and coworkers!

Extra Space Storage is an amazing storage company that really cares about its customers. Here's why. I had just had a terrible experience with another storage rental company which will go unnamed because people say even bad public is good public. Extra Space was just the the best ever I could have chosen because here in Chattanooga. Tennessee jobs are easy to find and there are really big companies committed to expansion. Amazon is here and so is Volkswagen and they have been hiring like there is no tomorrow when really there is because automotive owners love their Volkswagens . And all the support companies who provide the necessary additional parts are moving here too. Now back to Extra Space from the moment I called I was treated not with a sales pitch but honest interest on their part to help me locate a location as they have several very close to my home. First the asked some important question like was it for a home or business and how large of a space do I need. Also the hours I would be accessing it including weekends and holidays. After the pliminary questions were answered they quickly went to their extremely modern computer system and within a couple of minutes the gave me several different locations they had space available in really close to my home. Signing up was a breeze and then the sales person named Ashley took me up in a very clean and modern golf like cart and showed me several different location in a brand new building with the most modern, climate controlled systems including lights so you could see inside your space even at night. I higly recommend Extra Space Storage. I took to large space because I had a lot of furniture and assorted fixtures like dishes and expensive silverware and household goods/ Then they almost knocked my hat off when they told me that right now the first month was free expect some taxes and local fees. Honestly you can't go wring with choosing Extra Space Storage there people a friendly and helpful and the entire operation was the most modern and upscale I have ever seen. My name is Robert D. Miles and this is an honest and truthful review.