Extra Space Storage is thrilled to be recognized as the Best Third-Party Management in the Inside Self-Storage 2024 Best of Business reader-choice poll. This award marks our 12th overall Best of Business award and 11th in the category of Best Third-Party Management. The ISS Best of Business reader-choice poll solicits votes from industry professionals to elect their favorite suppliers across 40 categories. We are extremely grateful to industry professionals and partners who have placed their trust in us year after year.
Our Commitment to Excellence in Third-Party Management
Extra Space Storage leads the industry with our premier third-party self storage management system. With over 1,400 managed properties nationwide, our extensive experience allows us to provide expert guidance and support to property owners. Our ManagementPlus platform is at the heart of our service, providing a comprehensive technology solution that helps facilities operate to their maximum potential.
Why Choose Extra Space Storage for Third-Party Management?
1. Our Partners
We genuinely care about our partners and it shows! Building relationships has always been an important part of our growth as a self storage business, and as a result, we’ve grown to more than 3,700 locations nationwide. We don’t make a distinction between stores we own and those we manage on behalf of others. Each one of our stores contributes to our continued growth. It’s a simple equation: if our partners succeed, so do we.
2. Our People
Our team has years of experience in self storage and real estate management, and a desire to build long-term connections with partners. In addition, teaming up with Extra Space Storage gives you the advantages of a nationwide company. From contracts and warranty needs, to signs and landscaping, yearly budgeting, and sophisticated digital marketing—we have industry-leading resources available to help with every aspect of your business.
3. Our Performance
Our strong fundamentals, strategic vision, and team’s outstanding ability to execute work in tandem to drive exceptional results. We continue to push for excellence year after year, and our results speak for themselves.
4. Our Experience
We successfully manage over 1.400 properties on behalf of third-party owners. In addition, we manage well over 1,900 properties that are solely owned as well as over 400 properties held in joint ventures. This structure enables us to achieve better cost advantages, supplies us with additional data and insights, and connects us with partner organizations of varying sizes and locations.
5. Our Scale
We’re the largest third-party management company in the U.S. We can leverage our scale and make informed decisions that ultimately benefit our partners’ properties. At the same time, we’re not so big that we can’t work locally with the properties we manage. In fact, we have a robust local strategy that makes it easy for customers to find your location, whether they drive by, walk in, or find your property online.
6. Our Reach
We have over 2.2 million customers across all demographics of age, gender, and income renting self storage. We operate in 42 states and 50 of the largest metropolitan areas, and have a balanced presence in other markets of varying sizes.
7. Our Customer Service
At Extra Space Storage, every customer counts. Whether it’s an in-person interaction at your store or over the phone with our National Solutions Center, our team is friendly, knowledgeable, and empowered to solve any issue or question that comes their way. We strive to apply our customer experience principles of Care, Appreciate, and Inform with every customer contact.
8. Our Insight
Our Data Science and Revenue Management teams use proprietary pricing systems and advanced algorithms to maximize revenue at all occupancy stages. The volume of our data and regular market testing are important competitive advantages that enable us to stay on top of industry developments and ahead of competitors.
9. Our Platform
Our ManagementPlus platform is a best-in-class property management service for self storage owners, and the longest-running third-party management platform among REITs. Owners receive the same exclusive data-driven insights that we use to make decisions about our facilities—we don’t differentiate between owned and managed properties.
Join the Extra Space Storage Team
If you are a self storage owner looking for a reliable and experienced third-party management partner, consider Extra Space Storage. Our ManagementPlus platform and dedicated team are here to help you maximize the potential of your self storage facility.
Learn more about how ManagementPlus can help your self storage operation succeed. Contact us today to explore partnership opportunities.
