DJ
August 9, 2026
I reserved a storage unit online, but had a few questions and was feeling a bit confused, so I decided to visit the Rochelle Park location in person the next day. That’s when I met Ronald—and he is the absolute best! I let him know that a unit on the 4th floor wouldn’t work for us because my daughter has mobility issues, and without hesitation, he accommodated us and switched things around with no problem at all. He answered every single question I had, and his knowledge, kindness, and genuine willingness to go the extra mile made me feel completely comfortable and supported. I am so glad I chose this specific facility. We definitely need more people like Ronald in the world! Thank you the 5x5 unit is perfect just exactly what I needed.
Thank you, DJ, for sharing your wonderful experience! We're so glad Ronald was able to assist you and make sure you found a unit that met your daughter's needs. It's great to hear that he took the time to answer all your questions and provided the kind, knowledgeable, and compassionate service that made you feel comfortable and supported throughout the process. We're delighted that the 5x5 unit is exactly what you needed, and we'll pass along your kind words to Ronald. Thank you for choosing our Rochelle Park facility, and we appreciate your recommendation!
Extra Space Storage (8/9/2026)
Google Review